Privacy Policy

Last Updated: April 26, 2025

Welcome to TrustMint ("we," "our," or "us"). Your privacy is paramount to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you use our mobile application (the "Application"). Please review this policy thoroughly. By using the Application, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide and improve our service, we may collect the following types of information:

Personal Data

This includes information that can be used to identify you, such as your name, email address, and phone number. This information is collected when you voluntarily provide it, for example, when registering for an account or contacting support.

Location

When you use our application, we obtain your approximate location to determine whether you are in the service provision area.

Device Information

We may automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system version information, IP address, and network state information for security, analytics, and to ensure App functionality and connectivity to our services.

Installed Applications

In order to analyze application usage, record application names, facilitate financial tracking and recording of applications, and better evaluate user credit, we will collect information about installed applications in the background.

Financial Data (With Your Explicit Consent)

For features like SMS-based bill reminders or automated bookkeeping, and only with your explicit permission, we may access:

  • SMS messages to identify bill payments, due dates, and transaction details.
  • Information from linked financial accounts if you choose to use such features.

This data is processed locally on your device where possible, or if sent to our servers, it is encrypted and handled with the highest security standards. We only access the minimum information necessary to provide these specific features.

Device and Usage Data

We automatically collect information about your device and how you interact with our Application. This may include:

  • Device Information: Your mobile device ID, model, operating system, and version.
  • Usage Data: Features accessed, pages viewed, actions taken, and the time, frequency, and duration of your activities.

This data helps us understand user behavior, improve app functionality, and diagnose technical issues.

2. How We Use Your Information

We use the collected information for various purposes:

  • To provide, maintain, and improve the Application's features and services.
  • To personalize your experience, such as by providing relevant financial insights or reminders.
  • To communicate with you, including responding to your inquiries and sending service-related notifications.
  • To enhance the security of our Application and protect against fraud or misuse.
  • For analytical purposes, to understand how our Application is used and to develop new features.
  • To comply with legal obligations and enforce our terms of service.

3. Sharing and Disclosure of Your Information

We are committed to not selling your personal data. We may disclose your information in the following limited circumstances:

With Your Consent

We may share your information with third parties if you have given us explicit consent to do so.

Service Providers

We may engage third-party companies and individuals to perform services on our behalf (e.g., cloud hosting, data analytics, customer support). These providers will only have access to your information to perform these tasks and are obligated not to disclose or use it for any other purpose.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency), or to protect the rights, property, or safety of ourselves, our users, or others.

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4. Data Security

The security of your data is a top priority. We implement robust administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, alteration, and disclosure. These include encryption, access controls, and regular security assessments. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. When we no longer need your information, we will take steps to delete or anonymize it.If you need to delete your data, please contact:[email protected]

6. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

  • The right to access, update, or delete the information we have on you.
  • The right to object to or restrict the processing of your personal data.
  • The right to data portability.
  • The right to withdraw consent at any time.

To exercise these rights, please contact us using the details provided below.

7. Children's Privacy

Our Application is not intended for use by children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction). We do not knowingly collect personally identifiable information from children. If we become aware that a child has provided us with personal data without parental consent, we will take steps to remove such information and terminate the child's account.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the Application and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us:

Email: [email protected]